Our Epic-certified consultants excel at helping you meet your strategic goals, while achieving the full benefits of Epic’s integrated suite of healthcare applications.

We are highly experienced at implementing, upgrading and optimizing Epic software, and understand exactly how to supplement Epic’s methodology and tools for the best outcome. Application-specific expertise includes:

  • Ambulatory and Inpatient Clinicals
    • EpicCare Ambulatory EMR
    • EpicCare Inpatient Clinical System
  • Specialty Applications
    • ASAP Emergency Department Information System
    • Beacon Oncology Information System
    • EpicCare Home Health
    • OpTime Operating Room Management System
    • Radiant Radiology Information System
    • Willow Inpatient Pharmacy System
  • HIM
    • Health Information Management
  • Access
    • Health Information Management
  • Revenue Cycle
    • Resolute Hospital Billing
    • Resolute Professional Billing
  • Health Plan
    • Tapestry
  • Enterprise Foundation
    • Chronicles Extended Relational Database Management System
    • Epicenter Enterprise Data Repository
    • Enterprise Reporting
    • Identity Enterprise Master Person Index
  • Connectivity
    • Bridges Interface Development Toolkit


We work collaboratively with your team to implement Cerner IT solutions within the framework of enterprise wide transformation initiatives.

Our expertise in guiding acute care, long term care and behavioral health providers through the process of effectively deploying technology solutions while significantly improving clinical and financial performance is unmatched in the industry.
We have applied our methodology for process design and IT enabled performance improvement in these areas:

Centricity Enterprise

We have helped numerous organizations successfully deploy Centricity Enterprise and achieve strategic goals for improved patient care and operational performance. Our expertise includes:

  • Foundation Capabilities
    • Master patient index, reporting, and data querying
    • Expert rules creation and management
    • Health maintenance alerts
    • Patient information management
    • System security
  • Clinical Care
    • Clinical data repository and results reporting
    • Enterprise orders, pharmacy, and outpatient prescribing
    • Nursing and care documentation
    • Barcode-assisted medication charting
    • Clinical documentation, charge capture, and E&M coding in the physician office environment
  • Health Information Management
    • Abstracting, release of information, chart completion, and location
    • Credentialing, quality assurance, and utilization review
  • Financial Management
    • Patient accounting and revenue management
    • Clinically-driven revenue cycle
    • Workflow management, including automation for electronic data interchange
  • Community and Enterprise Access
    • Emergency Department
    • Enterprise scheduling
    • Patient and physician portals
    • Centricity specialty applications
    • Support of Centricity RIS-IC and other specialty applications


Our team has an in-depth knowledge of ambulatory and departmental systems. We smoothly manage the technical details of a system implementation, while preparing your organization to successfully navigate change.

  • Population Health

    We can help your organization realize the Triple Aim of improving patient care, improving the health of your practice, and reducing costs through the implementation and optimization of population health management systems either within your EHR’s capabilities or using niche software. Our analysts and change managers can help your organization:

    • Prepare culturally, technically, and corporately for the shift from episodic care toward a population wellness model, engaging both clinicians and patients
    • Select and install the fully-integrated system best suiting your needs
    • Determine the “low hanging fruit” to begin with, for example pregnancy, diabetes, and asthma, and create the appropriate practice changes to support data collection and care
    • Understand your system’s reporting capabilities, and build fluency in data use among clinicians
    • Coordinate multiple efforts sharing the same critical path and outcomes, such as MACRA and other value-based care models, ensuring efforts are not duplicated and scarce resources are most productively used
  • Radiology (RIS) / Imaging

    Because our analysts have radiological backgrounds as technicians and RIS/PACS department managers, they understand the challenges of access and retention of digital images. Our analysts are experts in:

    • RIS/PACS and speech recognition/transcription systems
    • DICOM and interface configuration
    • Radiology department workflow best practices

    Systems include:

    • GE Centricity RIS/PACS
    • Epic Radiant
    • Cerner RadNet
    • PowerScribe 360
  • Ambulatory

    We offer a suite of consulting services geared toward physician practices and community health centers of all sizes. Our methodology helps clinic staff deploy and adopt technology while focusing on your core priority of improving the health of your patients. Our consulting executives include COOs and clinic managers who have lived through the transformation required to keep current with increasing regulatory and financial pressures. Our services include:

    • Accreditation and certification (PCMH, ACO, TJC)
    • Interim leadership
    • Technology deployments
    • Acquisition planning

    Systems we support include: eClinicalWorks, NextGen, Epic, Cerner, Athenahealth, Allscripts

  • Analytics

    The shift to value-based care has made a robust analytics strategy an imperative. Our executive and technical consultants can help you create a strategy or deliver on your existing strategy. In addition to helping you determine the key business issues you want to address through data, we can help you and your stakeholders:

    • Define whether your current technology and data are sufficient for your needs, including population health
    • Implement technology and processes to support analytics
    • Create a culture of data stewardship and governance
    • Guide your analyst staff in the shift from gathering to analyzing data
    • Measure improvements in quality using metrics
  • Pharmacy

    Our team, comprised of credentialed pharmacy professionals, is dedicated to pharmacist participation in the design of the EHR to build a solid foundation of medication management, reconciliation and dispensing workflows. This approach enables pharmacists to focus on their emerging role as providers, increasing problem identification, speed and efficiency and improving patient outcomes by reducing ADEs through clinical decision support and emerging technologies.

    Outside the walls of the pharmacy, we can assist your organization with engaging intradisciplinary teams in the design and deployment of automated medication dispensing and closed loop med administration technology, proving a safe and controlled environment.

  • Laboratory (LIS)

    Our clinical analysts have a deep understanding of provider and laboratory technician workflow, and are supported by the interoperability expertise required to ensure integrated processes and systems work for you. Our team of professionals can assist your organization in the advancement and integration of laboratory technology within the inpatient, outpatient, research, and reference laboratory communities.

  • Surgery (SIS)

    The operating suite, with its scheduling, perioperative care, surgery, anesthesia, materials management, charging, and billing requirements is a microcosm of the health system with its own unique needs. In addition to the hospital OR, we understand the special challenges ASCs are experiencing with increased patient volume due to ambulatory shift, magnifying EHR inefficiencies, and time spent in workflow and documentation.

    Our experts will assist your team in deploying surgical information technology that improves management of the practice, quality of the care delivered, and increases clinician efficiency and satisfaction.

  • Next Wave Clinical Documentation

    With our backgrounds as clinicians, we have seen firsthand the challenges organizations face in using technology to provide better care for their patients, recognizing that widely adopted EHRs do not always meet specialized needs of clinicians and patients.  We are partnering with vendors of innovative next-wave solutions that will provide clinicians greater efficiencies in documentation while enabling clinical decision support at the right place and time in their workflow. Our advisors will work with you to understand the clinical workflow challenges within your current EHR and how these next-wave solutions can integrate and better support your care team as they serve their patients.

    Samples of innovations moving care forward include: smart layers and decision support, registry automation, and enhanced mobile device user experience.

  • Materials Management

    We recognize a well-designed EHR is just one component in the digital solution portfolio for an organization to provide outstanding patient care while planning for the transition to value-based reimbursement. Our team prepares organizations to manage the supply chain with a focus on using process driven technology. Our approach involves including financial and clinical leadership to design solutions so that organizations have the data needed to effectively address the cost, comparative effectiveness and product safety of the products they use.

    Our strategic and deployment services include:


    • Data requirements
    • Metrics definition
    • Financial and clinical governance


    • A/P and Employee Expense
    • Cash Ledger
    • Allocations
    • Budgeting


    • EDI
    • Invoice Matching
    • Inventory Control
    • PO
    • Requisitions


    • Admin processes
    • Security
    • Users/Roles
    • Reporting/Analytics